T-KEL PRIVACY POLICY
Effective Date: 18 September 2026
Last Updated: 18 September 2026
This Privacy Policy explains how Terriken Entertainment Limited (T-KEL) (“T-KEL”, “we”, “us”, or “our”) collects, uses, stores and protects personal information when you use https://t-kel.com, submit an application, create an account, contact us, or use T-KEL services.
T-KEL is committed to handling personal information responsibly and in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023.
1. Information We Collect
Depending on how you interact with T-KEL, we may collect information such as:
- full name;
- email address;
- telephone number;
- location;
- date of birth;
- gender where requested;
- photograph;
- music or entertainment experience;
- artist information;
- application information;
- account information;
- release and music metadata;
- communications sent to T-KEL;
- payment-related transaction information; and
- technical information necessary to operate and secure the Website.
We do not need your complete payment-card credentials to provide ordinary Website services.
2. How We Collect Information
We may collect information when you:
- visit the Website;
- submit an application;
- create an artist account;
- sign in;
- submit music;
- contact T-KEL;
- interact with support;
- make a payment; or
- communicate with T-KEL.
Some information may also be received from service providers used to operate T-KEL services.
3. How We Use Personal Information
T-KEL may use personal information to:
- process applications;
- review and manage applicants;
- create and manage artist accounts;
- provide Distribution services;
- communicate with applicants and artists;
- send account-confirmation emails;
- send service-related notifications;
- process or confirm payments;
- provide customer support;
- protect the Website and accounts;
- prevent fraud and abuse;
- maintain business and service records;
- comply with legal obligations; and
- improve the operation of T-KEL services.
4. Lawful Processing
T-KEL will process personal information on an appropriate lawful basis under applicable data-protection requirements.
Depending on the circumstances, this may include consent, contractual necessity, legal obligations, legitimate interests or another lawful basis recognized by applicable law.
Where consent is relied upon, you may have the right to withdraw consent, subject to applicable legal limitations.
5. Email Communications
T-KEL may send emails necessary to operate your account or process your application.
These may include:
- application updates;
- approval or rejection notifications;
- account-confirmation emails;
- password/account-related communications;
- payment-related communications; and
- Distribution-related notifications.
We may use third-party email service providers to deliver these communications.
6. Third-Party Service Providers
T-KEL may use third-party providers to operate parts of the Website and services.
Depending on the service, these may include providers for:
- hosting;
- database services;
- authentication;
- email delivery;
- payment processing;
- music distribution;
- analytics or technical services.
Third-party providers may process information on T-KEL's behalf or under their own applicable terms where they independently control their processing.
7. Payment Information
Payments may be processed through third-party payment providers.
T-KEL may receive transaction information necessary to confirm a payment, such as transaction references, payment status and related information.
Payment-card information may be handled directly by the relevant payment provider according to its security and privacy practices.
8. Information Sharing
T-KEL may disclose personal information where reasonably necessary:
- to provide requested services;
- to trusted service providers;
- to process payments;
- to deliver communications;
- to comply with applicable law;
- to respond to lawful requests;
- to protect T-KEL, users or third parties; or
- to investigate fraud, abuse or security incidents.
T-KEL does not sell personal information simply because a person visits the Website.
9. Data Security
T-KEL takes reasonable measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
Users are responsible for protecting their account passwords and should not share them with others.
10. Data Retention
T-KEL will retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate records, resolve disputes, prevent fraud, comply with legal obligations, or protect legitimate interests.
Retention periods may vary depending on the type of information and the reason it is retained.
11. Your Data Protection Rights
Subject to applicable law and relevant conditions, you may have rights including:
- the right to be informed;
- the right to access personal information held about you;
- the right to request correction of inaccurate information;
- the right to object to certain processing;
- the right to restrict certain processing;
- the right to data portability;
- the right to request deletion/erasure where applicable;
- the right to withdraw consent where consent is the lawful basis; and
- the right to lodge a complaint with the relevant data-protection authority.
The NDPC identifies these types of data-subject rights under the Nigeria Data Protection Act framework.
12. How to Make a Privacy Request
If you want to request access, correction, deletion or another privacy-related action concerning your personal information, contact T-KEL through the official contact information provided on the Website.
We may need to verify your identity before processing certain requests.
13. Children's Information
T-KEL does not knowingly request personal information from children where doing so would be unlawful.
Where a service has an age requirement, users must meet that requirement before creating an account or participating in the service.
14. Cookies and Similar Technologies
The Website may use cookies, local storage or similar technologies where necessary for functionality, security, preferences or other permitted purposes.
Where applicable, additional information or controls may be provided through the Website.
15. External Websites
The Website may contain links to third-party websites and platforms.
T-KEL is not responsible for the privacy practices of external websites. Users should review the privacy policies of third-party services before providing information to them.
16. International Processing
Some T-KEL service providers may process or store information outside Nigeria.
Where personal information is transferred or processed outside Nigeria, T-KEL will take steps required by applicable data-protection law.
17. Data Breaches
Where a personal-data incident occurs, T-KEL will take reasonable steps to investigate, contain and address the incident and make any notifications required by applicable law.
18. Changes to This Privacy Policy
T-KEL may update this Privacy Policy from time to time.
The “Last Updated” date will be changed when the policy is updated.
Where appropriate, T-KEL may provide additional notice of material changes.
19. Contact
For privacy questions or data-protection requests, contact T-KEL through the official contact information provided on the Website.
Terriken Entertainment Limited (T-KEL)
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